Customer Service & Claims

Here are important travel insurance contact details:

Emergency Medical Assistance
Please call our 24-Hour Emergency Assistance Number +65 6733 2552. This service is provided by Travel Guard Chartis.

Customer Service
For insurance-related enquiries, changes to your policy or have any questions about your claims, please or call our Customer Service Hotline at +65 6735 9339.

How to File a Claim
Detailed procedures for filing a claim are included in our Notice of Claim Form. Please or call our Customer Service Hotline at +65 6735 9339 for any claims-related enquiries.



If you have any questions, please visit our Online Brochure and FAQs Sections to learn more about Travel Insurance by Chartis.
This Travel Insurance Product is underwritten by Chartis Singapore Insurance Pte. Ltd.
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