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Ticket Changes
1 Can I change my itinerary online?
This site currently does not support ticket change online. Please contact one of our offices to make the necessary changes. You can find the contact details on the Contact Us page of this website. Please note that changes in travel dates are subject to the relevant fare rules/conditions and to seat availability.
2 Are there any fees imposed for each change to my ticket?
There are two possible fees that may be imposed:

a.   Change Fee, we may impose a fee for any change of booking made online. Generally, fees are imposed for tickets purchased on a more restrictive fare.

b.   No-Show Fee, we may impose a 'No-Show' fee when you do not turn up for a flight or when you initiate a change on your ticket very close to departure time, typically within 24 hours from departure.

Please note that changes in travel dates are subject to the specific terms and conditions shown on the website at the time of online purchase and seat availability. Certain tickets, particularly those purchased at promotional fares, come with restrictive terms and conditions and are usually not allowed for any change.

3 What if changes to my travel dates results in a change in the fare?
If your changes result in change in an increase in fare, you will be requested to top-up the fare difference.

Please note that changes in travel dates are subject to the specific terms and conditions shown on the website at the time of online purchase and seat availability. Certain tickets, particularly those purchased at promotional fares, come with restrictive terms and conditions and are usually not allowed for any change.

4 How can I make amendments to my itinerary for my KrisFlyer award ticket?
We regret that SilkAir does not offer any change services for KrisFlyer award ticket. Please visit www.krisflyer.com to amend your itineary.