| 1 |
What is encryption? How is it used to protect my information?
Encryption is a method of scrambling your information to protect its security during transmission across the Internet. Encryption protects your information against disclosure to third parties. Our website employs the 128-bit Secure Socket Layer (SSL), which is one of the strongest encryption technologies. All confidential online sessions between you and SilkAir are protected up to a 128-bit encryption level. |
 |
| 2 |
What does 128-bit encryption do for me?
128-bit encryption is a more secure standard for the protection of your information than the conventional 40-bit encryption included with the previous generation of browsers. It enhances the security of the information that is being transmitted between yourself and SilkAir's systems. |
 |
| 3 |
How can I tell whether my browser supports 128-bit encryption?
To test your browser's encryption level, follow the instructions below. If you do not have 128-bit encryption, you will need to upgrade your browser so that you can fully enjoy the benefits of our site. If you are using Microsoft Internet Explorer 5.x or higher:
1. Select 'Help' from the Internet Explorer menu bar.
2. Select 'About Internet Explorer' from the drop-down menu.
3. The 'About Internet Explorer' dialog box will provide information on your browser version and encryption level. |
 |
| 4 |
How do I upgrade my browser and browser encryption?
Residents of the US and Canada have 128-bit installed as default on their browsers. Residents of other countries can now obtain a 128-bit upgrade from their browser vendor, usually at no charge. Step-by-step instructions for how to do this appear on your browser vendor's download page. To upgrade your Microsoft Internet Explorer browser or browser encryption, visit the Microsoft website. |
 |
| 5 |
How do I activate Secure Socket Layer (SSL) Version 3.0? (Note that any version below 3.0 will NOT supported for the website)
For Internet Explorer version 6 or above:
-
Click on 'Tools'
-
Follow by 'Internet Options...'
-
Select the 'Advanced Tab'
-
Scroll down to 'Security'
-
Check 'Use SSL 3.0'
-
Click on 'OK'
|
 |
| 6 |
What is your Privacy Policy?
This website is owned and run by SilkAir (S) Pte Ltd. SilkAir has always respected your privacy and will continue to do so in the online world. You may read about our Privacy Policy by clicking here. |
 |