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What is Self-Printed Boarding Pass?
SilkAir is pleased to present Self-Printed Boarding Pass. You can print your Boarding Pass after successfully performing Internet check-in. Once your check-in is confirmed, you will be given the option to print your boarding pass.~ |
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What do I need to print my Boarding Pass?
Please ensure that the following are in place:
Please ensure that your pop-up blocker is disabled. |
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What are the benefits of having a Self-Printed Boarding Pass?
You can avoid the queue at airport check-in counter. There will be designated counters where you can go to endorse your boarding pass and check-in your bags. |
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Am I able to print Boarding Pass for my traveling companions?
You can print Boarding Pass for your traveling companions if they are included in the same booking record as yours. Like Internet check-in, printing of Boarding Pass is limited to travel parties with a maximum size of 9 passengers. |
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What must I do when I arrive at the airport?
Passengers departing from Singapore on SilkAir: Please proceed to Row 11 (Internet Check-in) at least 75 minutes before flight departure.
Due to security requirements, we require that passengers proceed to designated counters for Boarding Pass endorsement and Baggage Check-in.
Reminder - Please show the same credit card used during Internet booking at check-in counter for security reason.
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What are the earliest and latest times for printing my Boarding Pass?
Like Internet check-in, Boarding Pass can be printed within 48 hours to 2 hours before flight departure. |
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Will I be able to print Boarding Pass for codeshare flights?
SilkAir has different codeshare arrangements with various airlines. In some cases, SilkAir operates the codeshare flight and in other cases SilkAir markets the codeshare flights operated by another airline. Internet Check-in can be initiated for codeshare flights operated by SilkAir. It is also possible to check-in for selected connecting codeshare flights marketed by SilkAir provided there is a preceding SilkAir operated flight. Once Internet check-in is successful, you will be able to print your Boarding Pass. |
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Who can be issued Self-Printed Boarding Passes?
This facility is available to SilkAir flights departing from Singapore, Cebu, Davao, Shenzhen, Balikpapan, Lombok, Manado, Medan, Palembang, Solo, Surabaya, Da Nang, Chiang Mai, Phuket, Kota Kinabalu, Kuala Lumpur, Kuching, Langkawi, Penang, Coimbatore, Kochi and Thiruvananthapuram. More stations will be added progressively.
This facility is not available for connecting flights bound for the United States of America. |
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What happens if my Self-Printed Boarding Pass is defective or cannot be printed?
You will be re-issued a new boarding pass at the airport counter.
Passengers who have performed Internet check-in and have not printed their boarding passes online, may proceed to the Internet check-in counter to collect your airport printed boarding pass. |
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