| 1 |
What is a child fare?
This is a fare type applicable to children aged from 2 years to 11 years old at the time of travel. Children are charged a percentage of the applicable adult fare. To be eligible for this fare, the child must be accompanied by an adult. |
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| 2 |
What is an infant fare?
This is a fare type applicable to infants under 2 years old at the time of travel. Infants are charged 10 % of the published adult fare. Please call the ticketing hotline at (65) 6225 4488 to make booking. |
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| 3 |
What taxes or auxiliary travel charges do I need to pay?
Airport and auxiliary travel charges apply to all tickets. They are set by government authorities or airport operators at arrival and departure points. These taxes and auxiliary charges may be included in the fares or shown separately. You may also be required to pay additional taxes or auxiliary travel charges not marked on your ticket. |
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| 4 |
What about travel documents and travel insurance?
For international travel, you must ensure that you have a valid passport, the applicable visas and any other travel documents required by the countries you intend to visit. Some countries may require you to hold a valid return ticket and visa. Please check with the nearest embassy or consulate of the country you are travelling to. |
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| 5 |
How about travel insurance?
If you require travel insurance, you are advised to take it up ahead of your trip. |
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| 6 |
How do I display fares for multiple passengers?
Select the appropriate number of passengers on the booking page, indicating the number of adults and children in your travelling party. Click "Show Availability" to search for flight availability.
1. Select your preferred flight on the Select Flights page.
2. Click "Continue" to display flight details and applicable fares.
3. The fares for each adult and each child will be displayed, together with the total fare calculated for the number of travellers you have initially selected. |
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| 7 |
Why is the fare quoted higher than that quoted by my travel agent?
SilkAir's Internet Booking offers a variety of fare levels for the same itinerary with different travel restrictions. From time to time, we will also launch special promotions with attractive fares. When there are no longer seats available at these special Internet fares, the system may offer you an unrestricted published fare that has minimal or no restrictions on travel dates, purchase dates, minimum number of days of stopover, maximum number of days of stopover, etc. Under certain circumstances, you may even use the ticket for travel on other airlines. Such published fares are usually priced at a higher level, as they allow for greater flexibility. |
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| 8 |
What are published fares?
Published fares are fares that have minimal or no restrictions on travel dates, minimum/maximum stay and so on. Due to the flexibility of such fares, they are usually priced higher than the fares normally offered or advertised. |
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