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Feedback & Enquiry

At SilkAir, we appreciate and value your feedback. Simply fill out the form below and your feedback will be attended to during business hours (0830hrs - 1730hrs) and excluding Saturdays, Sundays and Public holidays. To enable us to process your enquiry and feedback faster, please select the most appropriate category in the form.

For urgent matters, please call our hotline at (65) 6223 8888. Travel agents, please contact relevant SilkAir Offices.


(*Mandatory information)
Personal Details
Title* Family Name* Given Name*
 
Email Address* KrisFlyer Membership No.  
 
Preferred Mailing Address
Home Business
   
Address* City* Country*
 
State/Province Postal Code*
Contact Information
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Preferred*          Mobile Business Home
Alternate          Mobile Business Home
Feedback/Enquiry Details
What Feedback or Enquiry do you want to provide us with?*
Please enter your feedback here*
    To help us to assist you better, please include the following in your message:
    • Brief description of the request/situation
    • Date and time of the situation
    • Booking reference number and/or ticket number, if any
    • Your flight number and departure date, if any
    For website problems, please also provide URL and any error messages, if possible