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Feedback & Enquiry

At SilkAir, we appreciate and value your feedback. Simply fill out the form below and your enquiry will be attended to during our business operating hours from 0830hrs - 1730hrs on Monday to Friday. Alternatively, you may call our Telephone Sales Unit at (65) 6223 8888, (24/7) for assistance. Travel agents, please contact relevant SilkAir Offices. Our Administrative office is closed on Saturdays, Sundays and Public holidays.

To enable us to process your enquiry and feedback faster, please select the most appropriate category in the form. Kindly note that when writing in to us, please use only English alphabets and numericals. The texts should be typed in and not pasted directly from another source.

(*Mandatory information)
Personal Details
Title* Family Name* Given Name*
 
Email Address* KrisFlyer Membership No.  
 
Preferred Mailing Address
Home Business
   
Address* City* Country*
 
State/Province Postal Code*
Contact Information
Country Code Area Code Phone Number
Preferred*          Mobile Business Home
Alternate          Mobile Business Home
Feedback/Enquiry Details
What Feedback or Enquiry do you want to provide us with?* Feedback Types*
    Feedback     Queries
Please enter your feedback here*
Flight Number MI
 
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    To help us to assist you better, please include the following in your message:
    • Brief description of the request/situation
    • Date and time of the situation
    • Booking reference number and/or ticket number, if any
    For website problems, please also provide URL and any error messages, if possible
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