SilkAir operates from Terminal 2 at Singapore Changi Airport.
Transiting at Changi Airport
When you arrive at Changi Airport, check the flight information displays for the departure terminal and gate of your connecting flight. You may also approach the Transfer Desk staff for assistance.
Effective 1 January 2018, Changi Airport will cease final calls for departing flights and name paging of customers.
In the transit area, customers are reminded to check the airport flight information display screens for updates on departure gate and boarding time for your flight.
Plus, enjoy a host of comforts and convenience designed to make your transit experience a memorable one.
Check-In at Changi Airport
At Singapore Changi Airport, customers holding confirmed flight bookings on SilkAir may check-in from 48 hours to 40 minutes before flight departure with their baggage. Customers may check-in at any of the SilkAir counters at Terminal 2 (Row 2 and 4). This service will be available daily from 4.30am until the departure of the last flight for the day.
Customers may opt to use the FAST Check-In Self Service Kiosks and Automated bag drop counters located at Terminal 2, Row 3 and 4 (Available 24 hours to departure). This service will be available daily from 4.00am to 10.00pm.